Terms of Use

Last updated: September 14, 2025

1. Scope and applicability

These Terms of Use (“Terms”) govern your use of Vouqi.com (“Site”) and all associated services, features, content, tools, products and digital resources (collectively, the “Services”). By accessing, interacting with or using the Services, you agree to the Terms and our Privacy Policy and our Terms of Purchase . If you do not agree to the Terms, you should not use the Services.
The terms also apply to future features, such as accounts, newsletters, reviews, promotions, and e-commerce, unless otherwise stated.

2. Access and use

The Services are provided on an "as is" and "as available" basis. We may temporarily or permanently change, limit, discontinue, or remove parts or all of the Services at any time without notice.
You may only use the Services in accordance with applicable law and these Terms. You may not:

  • commit or promote illegal acts,

  • disseminate inappropriate, offensive, misleading or infringing content,

  • manipulate systems or bypass technical protections,

  • attempt to gain unauthorized access to accounts, databases or systems.
    Violation may lead to suspension, legal action, and reporting to authorities.

3. Age and eligibility

By using the Services, you represent that you are of legal age in your jurisdiction and have the right to enter into contracts. If a minor uses the Services through your device, you are responsible for such use.

4. Accounts and security

If you create an account, you are responsible for ensuring that the information is accurate and for protecting your login information. You are responsible for all activity on the account, unless unauthorized access occurs without your knowledge. We may suspend or delete accounts that violate the Terms or pose a security risk.

5. Products and content

We strive for accurate descriptions and images. Colors/appearance may vary due to screen settings. Product information is subject to change without notice; we may discontinue a product and limit quantities per person/region.

6. Orders

When you place an order, you are making an offer to purchase. We reserve the right to accept/reject/cancel orders (e.g. in case of incorrect information, price error, suspected abuse). The order is considered accepted when you have received order confirmation and payment has been processed. Cancellations can be difficult after an order has been accepted. Returns and refunds are regulated in our Terms of Purchase.

7. Prices, payment and invoicing

Prices are subject to change without notice. Current prices are stated at the time of purchase and in the order confirmation. Unless otherwise stated, prices do not include taxes, shipping, duties or import fees.
You must provide current, complete and accurate payment and contact information and update it as necessary. By purchasing, you certify that you are authorized to use the specified payment method and that fees may be charged according to the terms.

8. Shipping and delivery (overview)

Delivery times are estimates and cannot be guaranteed. Delays may occur due to carrier, customs or events beyond our control. Once the package has been handed over to the shipping company, the risk passes to you. Full terms and conditions can be found in the Terms of Purchase .

9. Third-party providers and tools

To operate the Services, we use trusted third-party providers for, among other things, store platform, payment, logistics, IT operations, analytics and marketing. Access to such tools is provided “as is” and without warranty. You are responsible for reviewing the respective provider’s terms and policies. We are not responsible for any damages/losses that arise from the use of third-party tools or linked websites.

10. Privacy and data protection

Personal data is processed in accordance with GDPR , Swedish law and our Privacy Policy (which describes categories of data, legal basis, storage periods, sharing, your rights, etc.). Please read the policy before use. Questions: info@vouqi.com.

11. Cookies

We use cookies for functionality, analytics and offers. You can manage your choices via our cookie banner. See separate cookie policy.

12. User-generated content and feedback

If you provide reviews, comments, ideas or other feedback (“Feedback”), you are responsible for ensuring that it is legal, truthful and does not infringe the rights of third parties.
By submitting Feedback, you grant Vouqi a worldwide, royalty-free, perpetual, and sublicensable license to use, reproduce, modify, publish, and display Feedback for the operation, improvement, and promotion of the Services. We have no obligation to replace, respond to, or maintain confidentiality of Feedback. We may moderate or remove content that violates the law or the Terms.

13. Intellectual property rights

The Services and all materials therein (trademarks, text, images, graphics, video, audio, code, design, etc.) are owned by Vouqi or its licensors and are protected by intellectual property rights. You are granted a limited, non-exclusive, non-transferable license to use the Services for your personal, non-commercial use.
It is prohibited to copy, distribute, modify, republish or commercially exploit any material without our written permission. All rights not expressly granted are reserved by Vouqi.

14. Prohibited use (example)

You may not use the Services to:

  • violate laws or rights,

  • harass, insult, threaten or harm,

  • spread misleading information or malicious code,

  • bypass security features, scrape/spider/crawl in violation of robots/technical restrictions,

  • collect personal data without a legal basis,

  • disrupt the operation of the Services.
    We may limit or terminate access without notice in the event of suspected infringement.

15. Errors and omissions

Information on the Services may contain typographical errors, inaccuracies or omissions (e.g., regarding product, price, promotion, shipping cost, delivery time, availability). We may correct errors and update information or cancel orders without notice, even after ordering.

16. Disclaimer

Unless otherwise expressly stated, the Services and all products are provided “as is” and “as available” without express or implied warranties (merchantability, fitness for a particular purpose, non-infringement, etc.). We do not warrant that the Services will be uninterrupted, timely, secure or error-free. Permissible mandatory consumer rights are not affected.

17. Limitation of liability

To the extent permitted by law, neither Vouqi, its affiliates, suppliers, partners, representatives or service providers are liable for indirect, consequential, lost profits, loss of data, replacement costs or the like, arising from your use of the Services/products, even if we have been advised of the risk. Our total liability is limited to the higher of 1,000 SEK or the amount you paid for the relevant products/services during the last 3 months. Nothing in this clause limits liability that may not be limited by mandatory law (e.g. consumer sales law in the event of personal injury caused by intent/gross negligence).

18. Damages

You agree to hold Vouqi harmless from any claims/losses/costs (including reasonable legal costs) arising from your breach of the Terms, the law or the rights of third parties, or your unauthorized use of the Services.

19. Termination and termination

We may limit or terminate your access to the Services at any time without notice. You are responsible for all amounts due up to and including the date of termination. Provisions that by their nature should survive termination (e.g., intellectual property rights, limitation of liability, indemnification, choice of law) will survive.

20. Transfer

You may not assign your rights/obligations under the Terms without our written consent. We may assign or delegate the Terms without your consent.

21. Governing Law and Dispute

The terms and conditions are governed by Swedish law . Disputes shall primarily be resolved by contacting us. If a solution is not reached, the dispute will be settled in a Swedish general court with Stockholm District Court as the first instance, unless mandatory consumer law states otherwise.

22. Changes to the Terms

The current version is always available on this page. We may update the Terms by posting; material changes will be notified as required by law. Your continued use after a change constitutes your acceptance of it.

23. Headings and interpretation

Headings are for readability only. Ambiguities should not be automatically interpreted to the detriment of the party that prepared the text.

24. Contact

Questions about the Terms: info@vouqi.com

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